StitchWise Support

Contact

Email info@bdsalesinc.ca and you will hear back from the developer directly, usually within a day. You can also use Settings > Contact support inside the app.

Common questions

Is StitchWise really free?

Yes, forever. Unlimited projects, counters, and yarn, linked stitch and row counters, repeat tracking, PDF pattern import, private iCloud sync, a basic counter widget, and CSV export are all free, with no caps and no paywall on the core counting. The free tier is not a trial. StitchWise Pro is one optional, one-time purchase ($7.99, no subscription) that adds the Apple Watch counter, the interactive tap-to-increment Home Screen widget, project analytics, and advanced multi-counter templates.

Does it work offline and without an account?

Yes. StitchWise needs no account and no sign-in, and every feature works fully offline. Your data lives on your device and, if you use iCloud, in your own private iCloud database that syncs across your devices automatically.

Does it have AI-generated patterns?

No. StitchWise contains zero AI-generated patterns and no pattern library at all. It is a tracker for your own projects: counters, notes, your yarn stash, and any pattern PDFs you choose to import. Nothing is invented for you.

Can I count on my Apple Watch?

Yes, with StitchWise Pro. Pin a counter on your iPhone and it appears on your Apple Watch, where you can tap to count a row without putting your work down, and on a watch-face complication. The interactive Home Screen widget lets you tap to count from your phone's Home Screen too.

What is a linked counter?

A linked counter tracks rows and, at the same time, the total stitches you have worked (rows times stitches per row). You can also set a repeat length and StitchWise will show which repeat you are on and your row within it. Plain counters, linked counters, and repeats are all free.

How do I get my data out?

Settings > Export, free, always. You get a CSV of your stash and a CSV of your projects and counters, which open in any spreadsheet. Your stash is never hostage.

How do I restore my purchase on a new device?

Settings > Restore purchase re-activates StitchWise Pro. Because Pro is a one-time purchase tied to your Apple ID, there is no subscription to manage.

Where is my data stored?

On your device and in your personal iCloud. There is no StitchWise server, no account, and no analytics. See the privacy policy.